Council Messaging on Rates Differs from Reality

Aug 5, 2026

Communities and Residents (C&R) says Auckland Council is misleading ratepayers about this year’s rates increase, with many households and businesses receiving bills higher than they were led to believe. 

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The repeated claim of an average 7.9 per cent increase does not reflect the real cost for ratepayers, who will also be paying more in fixed charges and targeted rates. 

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Commercial ratepayers can expect to be paying almost 10 per cent more - 2.4 times the rate of a residential property of the same value. These costs will likely be passed on to consumers. 

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Higher commercial rates target a smaller voting group than the much larger residential ratepayer base, meaning the trade-off is strategic. 

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"Ratepayers don't pay an average - they pay the bill that arrives in their letterbox," says C&R President David Hay. 

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“It is difficult to believe Council was not aware of what it was doing when it failed to communicate the full impact of this increase.  

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“Instead of telling the truth, Council opted for damage control, downplaying criticism of an already unpopular decision by selling a myth. 

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“Furthermore, commercial ratepayers are being expected to stump up for residential growth, which Wayne Brown no doubt sees as most politically expedient considering they make up a smaller voting population.

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“There is an alarming disregard for people’s money at a time when the cost of living is front of mind.

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“With decisions like this, it is no wonder why ratepayers are losing trust.

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“C&R is calling for greater transparency around these increases and respect for those who pay for the city we all enjoy.”

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